deadlock Message Board
[ June Full List | Reply ]

Re: How common is fraud on your commerce website?
From David A on 20 June '00
replying to How common is fraud on your commerce website? posted by Jeff

>Just got our first shopping cart site running last month and
>we're taking lots of orders. But we're seeing signs that some of our
>merchandise shipments were paid with fraudulently obtained credit card
>info. today, we stopped a $300 order from going out to the user of
>stolen info.
>
>So far, we haven't had our credit card provider charge us back, but
>charge backs often occur many months after the sale. I'm worried that
>we may get a ton of charge backs in a few months.
>
>We allow ship and bill info to differ. We do get the customer's phone
>number and email address. (yeah I know the email address doesn't mean
>much anymore). We only sell inside the USA.
>
>Note that we don't sell items that normally attract scamsters, such as
>watches, music, jewelry. Our products are low priced and appeal to
>older working women.
>
>What percent of your online sales are charged back due to fraud? How
>do you reduce fraud? Is fraud a major problem for your site?


We sell to mostly to middle age men. We have never had any significant amount of this type of thing.




Reply to this message

Required Details
Your name:
Subject:

Optional Details
Home page title:
Home page URL:
Email:
(if you'd like to receive automatic replies by email)

Your Message